Satisfaction Guaranteed
Your satisfaction is our main goal. We want to make sure your event is the very best it can be. We want to make you a customer for life. If you do encounter any problems, Please contact us immediately at 941-661-0890.
Yes, all inflatables are to remain plugged in (inflated) for the duration of the rental. This insures the unit does not acquire mold or unwanted critters.
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Delivery is calculated based off the mileage distance from the warehouse. Fill out a quote form to check your delivery rate.
You are guarenteed 6 hours on your rental. Drop off and pickup will vary from sun-up to sun-down.
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
If you cancel prior to delivery, you will not be charged a cancellation fee, if the weather is determined to be bad. However, once the unit has been delivered, NO REFUND will be made. If you suspect bad weather, we ask that you cancel prior to delivery, or have an alternate indoor space available. In the case of high winds upon delivery, a representative will determine if it is safe to setup the unit. If this occurs, you will be released from any financial responsibility.
We accept cash, business check, MasterCard, Visa, American Express, Discover, PayPal, Zelle, and Venmo.
Yes, deposit is required and the amount varies on how many items you wish to rent. You may pay with Visa, MasterCard, American Express or Discover on our website or by phone. The deposit is non-refundable .However, if cancellation is 10 days prior to your event we will charge your credit card account for $100. That $100 can be used in future use within the next year. If the cancellation takes place within 10 days of scheduled event the $100 charge will be applied to credit card on file.
Electricity is required to power the blower units. We provide extension cords. The blowers are very efficient (about 19 cents an hour) to operate. If you do not have power available, we offer generator rentals as well.
Rental is on a first come first served basis. It is wise to get your reservations in early to be guaranteed your moonwalk is available. We suggest 2-4 weeks prior to your event. If you do have last minute needs, we will do our best to accommodate you.
Yes, we can provide you with a copy of our insurance along with an endorsement in the event it is for a county, school or club. Additional charges my apply for endorsements.
We are one of the preferred vendors to serve Palm Beach County Parks and Recreation, as well as Royal Palm Beach Parks and Recreation. Please call the Parks and Rec. Office to see what is required. Keep in mind all parks do not have power and will require the rental of a generator.
Unfortunetly, no. We prefer to deliver our inflatables, so we can place them in an area that allows children to play safely, and ensures the product will not be damaged.
Tables/Chairs/Conscessions may be picked up.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.